Terms and Conditions

Effective Date: 01/01/2025
Website: www.elapideyewear.com.au
Business Name: Elapid Enterprises PTY LTD
ABN: 56666763775

1. Overview
These Terms and Conditions (“Terms”) apply to your use of our website and the purchase of products via our WooCommerce-powered store. By accessing the website or placing an order, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein.

2. Use of Website
You may use our website only for lawful purposes. You agree not to:

Violate any applicable laws or regulations.
Interfere with or disrupt the WooCommerce platform or associated plugins.
Use automated means (e.g. bots, scripts) to interact with our store without permission.

3. Products & Descriptions
We aim to ensure that product descriptions, images, pricing, and availability are accurate. However, errors may occur. If we discover an error after you’ve placed an order, we reserve the right to cancel or modify your order after notifying you.

4. Orders & Payments
All prices are in Australian Dollars (AUD) and include GST unless otherwise stated.

Payments are processed securely via WooCommerce-integrated payment gateways (e.g., Stripe, PayPal).
You must provide accurate billing and shipping information.
Your order is not confirmed until payment is received and we have issued an order confirmation.

We reserve the right to refuse or cancel orders at our discretion.

5. Shipping & Delivery
We deliver within Australia, For international orders please contact us.

Shipping costs are calculated at checkout.
Orders are processed within 1-2 business days.
Estimated delivery times are approximate and subject to postal or courier delays.

6. Returns, Refunds & Australian Consumer Law
You are entitled to a replacement, refund, or repair under the Australian Consumer Law if your goods are:

Faulty
Not as described
Unsafe
Unfit for purpose

We do not refund products due to customers changing their mind, Once an order is place and accepted on our website it will be fulfilled.

7. WooCommerce Features & User Accounts
WooCommerce allows you to:

Create an account to track orders
Save shipping/billing information for future use
View order history

You are responsible for maintaining the confidentiality of your account details. We are not liable for unauthorized access due to your negligence.

8. Intellectual Property
All content, including product images, logos, branding, and text, are our property or used under license. No content may be copied or reused without our written permission.

9. Third-Party Tools and Links
Our WooCommerce store may include third-party plugins or links. We are not responsible for their content or functionality.

10. Limitation of Liability
To the extent permitted by law, we exclude liability for any loss or damage you may suffer as a result of using our website or purchasing products, except where such liability cannot be excluded under the Competition and Consumer Act 2010 (Cth).

11. Governing Law
These Terms are governed by the laws Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of that country.

12. Changes to Terms
We may update these Terms occasionally. The most current version will be posted on our website. Continued use of our Site or placing orders implies acceptance of the latest Terms.

13. Contact Information
For questions or concerns about these Terms, please contact us via the contact form on the “Contact” page on the website.