Warranty
Elapid Eyewear will replace or refund products if they become defective within 30 days of receiving them with proof of purchase. This only applies if they become defective through normal usage and have been used as designed. Our glasses are made from polycarbonate frames and polycarbonate lens’ which is the most scratch resistant lens material available for protective eyewear. They are not scratch proof and the frames are not indestructible and they will not be covered by warranty if mistreated and/or used outside of their intended purposes which includes but not limited to:
- Defects caused by chemical exposure
- Been exposed to or stored in high temperatures (70+ Degrees Celsius)
- Excessively stretched or twisted
- Scratched
- Crushed or run over
- Lost or stolen
Australian Consumer Law
All Elapid Eyewear products are covered by guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.