Warranty
All Elapid Eyewear products have a 1 year warranty from purchase date and we will replace or refund products if they become defective within this time. Proof of purchase and photos of defective product will be required. This only applies if they become defective through normal usage and have been used as designed. Our glasses lens’ are made from polycarbonate which is the most scratch resistant lens material available for protective eyewear. They are not scratch proof, the frames are not indestructible and they will not be covered by warranty if mistreated and/or used outside of their intended purposes which includes but not limited to:
- Defects caused by chemical exposure
- Been exposed to or stored in high temperatures (70+ Degrees Celsius)
- Excessively stretched or twisted
- Scratched
- Crushed or run over
- Lost or stolen
Australian Consumer Law
All Elapid Eyewear products are covered by guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.